Luton Outlaws - The Avenue of Evil

Hacking

Posted by Godders on 18/12/2023, 22:50:43

Someone, or something has hacked into our family email address and has been changing passwords and email addresses so we are gradually losing access to various accounts including Microsoft, EA Sports, Netflix, Facebook etc.

Any advice or help would be greatly appreciated.

Re: Hacking

Posted by boz on 19/12/2023, 8:58:09, in reply to "Hacking "

Sorry to hear that Godders, I hope you get that sorted as soon as possible and doesn't cause you to much grief at this time. fingers crossed.

Re: Hacking

Posted by Jack the Hat on 19/12/2023, 8:25:28, in reply to "Hacking "

I'd send them a thank you note. There is no room in the house of God for the likes of facebook.

Re: Hacking

Posted by Woodston hat on 19/12/2023, 7:03:01, in reply to "Hacking "

Do you have a mobile or recovery Email linked to you family email, if so its a fairly simple process.

Re: Hacking

Posted by Warne's Right Hand on 18/12/2023, 23:39:38, in reply to "Hacking "

If using a wind9ws 10 or 11 pc the antivirus is pretty good. Run a full scan

Instuctions here
https://support.microsoft.com/en-us/windows/stay-protected-with-windows-security-2ae0363d-0ada-c064-8b56-6a39afb6a963

Download malwarebytes https://www.malwarebytes.com/

And run.

For all of your accounts not compromised generate new passwords using a password generator. Bitwarden is a good open source manager,

Is there a common device on which all of the accounts are accessed ? If so start with that.

Could be a phone or a tablet that's compromised. If you can reset all mobile devices to factory default so that all apps etc are deleted. Could be someone has installed a dodgy app.

Also check your email address on https://haveibeenpwned.com/

Re: Hacking

Posted by thomas cook on 19/12/2023, 9:47:10, in reply to "Re: Hacking "

Probably not a good idea with a chromebook. It doesn't say for chromebook anywhere and I don't think a CB is classed as a tablet. If an app is not in playstore or appstore it is probably best avoided.

Re: Hacking

Posted by Godders on 18/12/2023, 23:54:51, in reply to "Re: Hacking "

Thank you very much.

Will this work for Chromebooks?

Re: Hacking

Posted by Archdeacon on 19/12/2023, 7:34:19, in reply to "Re: Hacking "

is it an old chromebook that no longer received automatic system updates. Have you downloaded something iffy lately?

Re: Hacking

Posted by Warne's Right Hand on 19/12/2023, 0:10:51, in reply to "Re: Hacking "

For chromebooks try

https://www.totalav.com/

Re: Hacking

Posted by Godders on 19/12/2023, 10:59:34, in reply to "Re: Hacking "

Thanks. That looks hopeful.

Re: Hacking

Posted by Controllable on 18/12/2023, 22:53:55, in reply to "Hacking "

Can you contact the helpdesk for your email provider and the other services? You’d hope they could lock them down and then release back to you

Re: Hacking

Posted by Godders on 18/12/2023, 23:10:42, in reply to "Re: Hacking "

I'm kind of hoping that someone might be able to advise on some anti-virus, spyware, malware or whatever it is (I really don't understand these things) that can remove the malicious software wrecking havoc.

Re: Hacking

Posted by Archdeacon on 19/12/2023, 7:39:17, in reply to "Re: Hacking "

plenty available in playstore. eg bitedefender and the current version of chrome has good protection. You could always powerwash your chromebook and then do a password change on all your applications,

Re: Hacking

Posted by Archdeacon on 19/12/2023, 8:29:16, in reply to "Re: Hacking "

that is your best course of action

Re: Hacking

Posted by Old git on 19/12/2023, 8:00:47, in reply to "Re: Hacking "

I powerwashed my patio, does that count?

Re: Hacking

Posted by Archdeacon on 19/12/2023, 7:42:21, in reply to "Re: Hacking "

A powerwash will restore your chromebook to factory settings and will also reload your various apps automatically

« Back to index

[ Luton Outlaws - The Avenue of Evil ]

Luton Outlaws - Independent Message Board for Luton Town FC