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chromebook
Posted by Attn: Godders on 19/12/2023, 15:50:37
Was your post you or fake godders? If you, did you get sorted?
Re: chromebook
Posted by Godders on 19/12/2023, 16:51:46, in reply to "chromebook"
It was me and it's taking forever. Being a complete nightmare tbh. I'm using McAfee as it's supposed to cover all operating systems. Done all our phones (android and iOS) ok but really struggling with Chromebooks. Had to try loads of different things to try and get it to install. I think it's sorted now but I need to try and re- access everything to make sure I can get back into the programmes and apps to use them again.
Re: chromebook
Posted by read this on 19/12/2023, 17:10:19, in reply to "Re: chromebook"
Posted by mmee on 19/12/2023, 17:01:20, in reply to "Re: chromebook"
I can’t see the original post but you shouldn’t need antivirus on a Chromebook. It’s all locked down similar to an iPad (I think).
Re: chromebook
Posted by Archi on 19/12/2023, 17:04:40, in reply to "Re: chromebook"
correct, however if they are donkey's year old then an update is advisable to the latest allowed dated version.
Re: chromebook
Posted by Godders on 19/12/2023, 18:14:46, in reply to "Re: chromebook"
I kind of thought that too.
Having eventually got it installed we're still having the some if the same issues - albeit much reduced. The problem appears to be that one of our email addresses has been hacked. We keep getting emails from companies thanking us for changing our password when we haven't. In the last hour or so we've had emails from Sainsbury's and Morrisons in this regard! However, at least now we can use the email address to change the password whereas yesterday they were changing the account email address too!
Re: chromebook
Posted by Jann C. on 19/3/2024, 23:44:50, in reply to "Re: chromebook"
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Re: chromebook
Posted by powerwash on 19/12/2023, 18:32:13, in reply to "Re: chromebook"
Posted by archi on 19/12/2023, 18:24:39, in reply to "Re: chromebook"
I seriously urge that you do a powerwash. If you are unsure how I can guide you through it. When done you can change your various passwords which again is not complicated.
Re: chromebook
Posted by Godders on 19/12/2023, 18:33:14, in reply to "Re: chromebook"
I have in the past but not with any of our current Chromebooks. But we think we've located the problem to be with an email account rather than any device or app.
Re: chromebook
Posted by Archi on 19/12/2023, 16:59:22, in reply to "Re: chromebook"
If the chromebook is giving you a problem then the safest way out is a factory reset (powerwash). I will then a virgin but will also have your previously downloaded apps. You then need to change your passwords. It is a completely automatic process. If in doubt as chrome. When you have done this then search playstore for future protection eg bitdefender.
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